How do I place an order?

Here's a step-by-step guide on placing your order online with Kootenay Botanicals.

  1. Shop: Enter Shop to locate what you want, here: https://kootenaybotanicals.ca/shop/.
  2. Shop: Click on the desired product(s), choose your quantity, then click "Add to Cart".
  3. Checkout: When you are finished shopping, continue to the Cart page (https://kootenaybotanicals.ca/cart/) then review the items in your cart. Click on the "Proceed to Checkout" button and you will be redirected to the Checkout page: https://kootenaybotanicals.ca/checkout/
  4. Checkout: In the Checkout page, you will need to login with your email address and password.
    If you do not have an account with us, you will be able to register by providing your email address and choosing a password.
  5. Checkout: If you're a first-time member, please make sure to select your age verification method. 
  6. Checkout: Now that you're logged in, you will need to confirm your shipping information. Your shipping address does not need to match your ID address.
  7. Pay: We only accept Interac e-Transfers as payment - you will be redirected to an order confirmation page with your order number and payment instructions for sending your Interac e-Transfer. You will also receive an email with payment instructions. Orders only ship after the e-Transfer has been received.
  8. Pay: Once your ID has been verified and your payment deposited, your order will be processed and will ship within 1 business day.  We'll email you your tracking number as soon as it's available.

Congrats, you have now placed your order! 

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